Contact Us
Our support team is available to help with questions about games, promotions, payments, or using your account. If you run into an account-related issue or a technical concern, please email the team best suited to your request. We also welcome general feedback about your experience. Include your username and a clear description of the issue where relevant, and the appropriate team can review your message and reply by email.
| Department | Contact |
|---|---|
| Customer support | [email protected] - Account and technical assistance, available 24/7. |
| General enquiries | [email protected] - General questions and feedback, Mon-Fri, 09:00-18:00. |
| Affiliate enquiries | [email protected] - Partnership enquiries, Mon-Fri, 09:00-18:00. |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or anything that needs an explanation or supporting documents. Include a clear subject line and make sure your contact details are up to date so the team can understand your request and get back to you without unnecessary delays.
Contact Form
Response Time
For support requests, most inquiries receive a reply within one business day. More complex issues may take longer to resolve, depending on their nature and the information needed. Registered players can message the support team after logging in, while visitors can contact support by email. You can also reach out through Facebook; include your username and date of birth when contacting the team there.
Feedback
All Star Games welcomes your feedback, suggestions, and ideas for making the website better. Whether you have a comment about navigation, games, or another part of the service, let us know. The AllStarGames team reviews every message carefully and uses your feedback to help improve the service and create a smoother experience for players.