Responsible Gambling Policy
At All Star Games, we are committed to supporting safer gambling and helping players stay in control. Gambling should remain a leisure activity, so we provide tools to manage your account and encourage you to take a break whenever play no longer feels comfortable.
Our approach to player protection
We encourage controlled play and clear personal boundaries. Before you play, consider how much time and money you are comfortable spending, and do not treat gambling as a way to make money or recover losses. Our available account tools include deposit limits, reality-check reminders, cooling-off breaks, self-exclusion and a self-assessment test.
Set limits and take breaks
Deposit limits
Use the deposit-limit tool to set a limit that fits your budget. You can plan around a daily or weekly amount and review your limit if your circumstances change. Only gamble with money you can afford to lose, and do not increase a limit to chase losses.
Loss and time limits
Decide in advance how much you are prepared to lose and how long you intend to play. Keep to those personal limits, even if a session is going well or you feel tempted to continue. Reality checks can help you keep track of your activity. If you need to step away, use a cooling-off break or log out for the rest of the session.
Cooling-off and self-exclusion
A cooling-off period gives you time away from your account. If a short break is not enough, self-exclusion can help you take a longer break from gambling. All Star Games participates in GAMSTOP. Check the service’s official information to understand how it works and whether it suits your needs.
Recognise when play may be becoming a problem
Consider taking a break if you find yourself spending more time or money than planned, hiding your gambling, feeling anxious about losses, borrowing to continue, or neglecting work, relationships or other responsibilities. These signs are a reason to pause and seek support, not a diagnosis.
Ways to stay in control
- Set a budget and a time limit before you begin.
- Take regular breaks and pay attention to reality checks.
- Do not gamble when upset, under pressure or affected by alcohol.
- Keep gambling separate from money needed for everyday expenses.
- Ask someone you trust for support if it is difficult to stick to your boundaries.
Professional help and support
If gambling is causing concern, consider speaking with a qualified professional or a recognised support organisation. You can also use self-exclusion or contact our support team through your account to ask about the available safer-gambling tools. AllStarGames encourages you to seek help early if you feel that gambling is affecting your wellbeing or daily life.