General Terms and Conditions

These Terms and Conditions explain the rules for using All Star Games. By creating an account or using the platform, you agree to follow these terms and any instructions shown with account features or promotions. We provide access to the platform, and you are responsible for your account activity and for reading the terms that apply to the services you use.

Account responsibilities

Keep your login details private and take reasonable steps to prevent anyone else from using your account. You are responsible for activity carried out through your account unless you tell us about suspected unauthorised access. Keep your registration details accurate and up to date, and contact support if you need to correct information or secure your account.

We may ask you to verify your identity or account details. Verification is required before deposits or withdrawals are processed. We may also review account activity or transactions where checks are needed. Please provide any requested information through the available account or support channels.

Eligibility and account access

You may use the platform only if you meet the eligibility requirements presented during registration and are permitted to access the services available to you. Do not create an account using false details, use another person’s account, or attempt to open multiple accounts where this is not allowed. We may restrict or suspend access if account information is inaccurate, verification is incomplete, or activity raises a security or compliance concern.

Acceptable platform use

Use AllStarGames for its intended purposes and comply with the instructions displayed on the platform. You must not interfere with its operation, attempt to access another person’s account, exploit errors or technical faults, or use automated tools to interact with account features. If you notice a fault or suspect misuse, contact support and do not attempt to benefit from it.

We may investigate activity that appears to breach these terms. Depending on the circumstances, we may limit or suspend account access while a review is carried out, correct an account balance affected by an error, or take other reasonable steps to protect users and the platform.

Bonuses and promotions

Promotions are subject to the terms displayed with each offer. Check eligibility, qualifying activity, wagering requirements, expiry details and any limits before taking part. Offers may be limited to eligible accounts and cannot be transferred. Bonus funds and winnings from promotional play may be subject to wagering and conversion conditions. We may withhold or remove a promotional benefit if its requirements are not met or if it has been obtained through misuse of an offer.

Deposits and withdrawals

Use payment methods available in your account and ensure that payment details are accurate and authorised for your use. Deposits and withdrawals may be subject to account verification and transaction checks. Withdrawal requests are handled using the available payment options, and processing can depend on the payment method and completion of required checks. We may ask for further information before processing a request.

Account limits and responsible-use tools may be available through your account. You are responsible for reviewing your payment activity and using these tools where appropriate.

Questions and disputes

If you have a concern about your account, a payment or the application of these terms, contact support through the messaging option after logging in. Include relevant details so we can review the matter. We will consider the information available and respond through an appropriate support channel.

Changes to these terms

We may update these terms when platform features, processes or requirements change. The current version will be made available on the platform. Please review it from time to time. Continued use after updated terms are posted indicates acceptance of the revised terms.